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Thank you for buying images from Paws in Focus.  Please read the notes shown below the shopping cart, as they have some important information about your order, fulfilment and how to get your digital downloads.

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Digital images:

  • Low resolution images (1000 px on long edge): shortly after placing your order you should get an automated order confirmation email with a link at the bottom for downloading your low resolution images.  If you haven’t received this please check you Junk folder, and if still nothing there please email me at caroline@pawsinfocus.co.uk

 

  • High resolution images (2400 px on long edge) and full resolution images:   I will aim to email these to you within 24-48 hours of your order  Please note you will also get a link with your confirmation email to download a complimentary low resolution version with watermark for you to use in social media (as per previous paragraph).   So, if you are buying a high resolution image, no need to also buy the low resolution version.

Prints:

I will aim to post these to you within five working days of receiving your order.  If there will be a delay I will keep you informed. Please note some of the images I upload onto the website have been cropped to a different size, so may not fit correctly on a standard format.  In those cases, I will recrop to make it fit the specified format, but if that is not possible, I will contact you to discuss the options. 

If you have any queries please let me know and if there are other print sizes or products you would like, which are not listed on the price list, please ask.

Please note, when you place your order, your contact details will be made available to me by Paypal, so I can fulfil the order. I will not use these details for anything else unless I have positive permission from you to do so.  Please make sure your personal details are up to date on Paypal, as otherwise my emails and posted items will go missing!

Thank you so much for buying my images.

Caroline